Is Ajio TrustWorthy? Let’s Find Out

In April 2016, Reliance made a jump into the e-commerce space with the fashion brand,

Even though the segment was quite overpopulated, the rise of e-commerce in India has helped Ajio carve itself into being one of the forces to reckon with in the e-commerce fashion landscape.

In fact, it is considered to be one of the top-most leading platforms in India.

Ajio is that shopping website for your handpicked trending fashion styles. At Ajio, you most certainly are going to find everything that suits your taste and it will motivate you to discover a new personality on a daily basis.

Having a fashionable closet with uniquely selected beautiful clothing is everyone’s dream and with Ajio, that dream can be a reality at very affordable prices.

Is Ajio Really Trustworthy

is ajio trustworthy

Affordability is one of the reasons why Ajio has become a popular and trustworthy platform among the people of India.

The fashion industry is really changing and quite a number of people are obsessed with the latest fashion trends available today.

Those trends and many other products can be available at your doorstep in the next couple of minutes with just some easy clicks on

10 Reasons Why Ajio Can Be Trusted

  • Affordability
  • The platform has a 24/7 customer support system.
  • Ajio provides you with top-quality wears
  • There is a guarantee of delivery of ordered items within three to six days
  • The return services for the packages are top-notch
  • You can order directly to a personal shipping address
  • The platform allows for the opportunity of wallet cashback
  • You can order directly to a personal shipping address
  • Ajio gives you different kinds of coupons for clothing options
  • The Ajio platform gives you some good recommendations

So, let’s nosedive into these reasons proper and see why Indians and people all around the world have put in so much trust and considered Ajio reliable.


One of the very popular benefits of Ajio that makes it very popular in the Indian market is how affordable its products are.

Every customer expects the best possible value for their money and this platform always set out to achieve that.

The overall shopping experience they provide is based on affordable prices and quality products. Ajio helps her customers to save a chunk of their money as a result of their low prices.

They even have some mega-discounts that can make you save about 90% of the cost of some goods. Festive seasons, valentine, and Diwali periods are times where you can have huge discounts on Ajio.

The platform has a 24/7 customer support system.

The platform ensures that the customer support system is always available so that the customers have no doubts in their minds about patronizing them.

The platform on a regular basis makes sure that this satisfaction bit is well present in their customer’s journey which further enhances the experience you have in making a purchase with Ajio.

It is quite easy to get in touch with them and they are more than happy to help you solve any problems or answer any questions.

Ajio has made the system neat and clean whenever it comes to contacting their customer care.

Your questions could vary around shipping-related queries, cancellation queries, payment-related queries, and AJIO wallet and loyalty rewards queries.

If you want to make an order-related query, however, you can just click the order you want to enquire about and contact AJIO care to get the issue resolved.

You can also be in touch via mail at and they respond within twenty-four hours.

You can also be connected to the executive with a complaint or reference number. They will update you at the step of every mail.

For faster support, it is advisable that you mail them with a screenshot of any reference or transaction number.

You can also reach them on the toll-free number on their platform. If you have any grievances, you can send a mail to Ajio also offers live chats for the course of the whole day.

Ajio provides you with top-quality wears

Ajio usually has everything that people normally want to wear which is one of the reasons why it is quite popular among people.

The platform provides you with top-quality accessories and jewelry which can be considered perfect for any event at all. You can get to purchase any accessory without any kind of hassle on this platform.

The platform gives you the trendiest of options available so you can have an amazing closet. You can get to order the best of rings, necklaces, and pendants of the highest quality from Ajio.

The best part of the process is that you can get to order at any point in the day and easily wear such jewelry at your upcoming events with the help of Ajio.

The platform is also considered to be the best place where you can purchase the coolest pair of footwear for yourself. They have an array of options ranging from flats to heels and then, sneakers and finally, shoes.

You can also get to purchase ethnic wears that give an aura of elegance. Ajio avails you of an opportunity to buy the best quality ethnic clothes for yourself.

There is a guarantee of delivery of ordered items within three to six days

Depending on the area of residence of the customer, the company ensures that its delivery system is top-notch.

They make sure that delivery of ordered products is carried out within three to six days and they ensure never to fail at this.

Ajio is very compliant in terms of the guarantee they provide and they always help in ensuring that people receive their specified orders in the appropriate time possible.

There are some discount opportunities for deliveries that you can take advantage of. If you are shopping for items of above Rs 1,000, you will qualify for the free delivery option on Ajio.

The return services for the packages are top-notch

Just in case you encounter issues with the package that was delivered to you and you want to return it, Ajio is so designed to help you do that without much of a hassle.

The returning services of the company are so streamlined in providing people with the best experience without complications. So, you can easily make a purchase of the best products available.

The return and refund policies differ however across several products. The return information is also written on the products details page.

Fashion and lifestyle products such as apparel, accessories, footwear, and sunglasses have a thirty-day return policy, however, the product price tag must remain intact and the product should be unused.

Electronic products such as smartphones, mi-fi devices, smartwatches, pen drives, hard disks, speakers, and power banks have to be returned within a period of seven days.

These products can only be returned if there is visible damage to the product or there is an obvious defect. If it is any other product, you can get in touch with the seller directly provided there is a manufacturer’s warranty.

Toys can be returned within a period of ten days after delivery has been made. The price tag must remain intact and the product should not be used.

Accessories such as watches can be returned within seven days after delivery. The packaging must remain in place though and the manual or guarantee card should not leave the box it came in.

Whatever the case may be, information about return will be clearly spelled out on the details page of the product. Some products can even be returned to a Reliance Trends store close to you.

To book a return, simply login to your Ajio account and go to myaccounts section. Select the order you want to return and the, you can go ahead to create a return ID by following through with the guidelines on the platform.

If you were charged a shipping fee and you want to return the order, the shipping fee will also be refunded. You can also cancel your order so long as it has not been packed and your refund will be processed.

The platform provides free package storage for a period of 20 days

Another important reason Ajio is gathering a lot of trust from the populace is the fact that the company gives access to storing packages for FREE for a period of twenty days.

The company also provides people with the advantages of package consolidation and repackaging.

You can order directly to a personal shipping address

One of the most important benefits of this platform is the fact that you can order on your shipping address and have your products delivered to you without any issues.

The platform allows for the opportunity of wallet cashback

In shopping at Ajio, several kinds of points or benefits in the form of cashback are available.

These benefits will be directly credited to your wallet and you can use them for your very next purchase.

This actually helps to reduce the overall cost of shipping and it helps to instill loyalty to the entire process.

If you shop from this platform and you use the preferred bank’s debit or credit cards for making payments, you can get these loyalty rewards.

The rewards are added to your AJIO ACCOUNT and they have a validity of twelve months commencing from the date it was issued.

You can also use the reward points for other services ranging from bookings of flight and movie tickets, hotel bookings, mobile, and DTH recharge, and so on.

Ajio gives you different kinds of coupons for clothing options

This platform has the perfect options in terms of clothing items for you and the best part is that you have access to the most exciting discounts as well.

You have access to coupons that you can grab easily during your shopping activities online.

On the store page, you will see the entire list of the offers available divided into three parts which are coupons, deals, and top offers.

You can visit the coupon section, which contains all the latest coupons that are available and attractive.

You can then go further to click on the discount coupon to read through all the terms and conditions.

Once the coupon gets expanded, you will be able to see the minimum order value, the discount that is available, and the category where you have the discount.

Ajio even has an opportunity to earn limited rewards. The platform has a referral offer ongoing such that when you share your referral code with friends and family, you get to earn 100 Ajio points.

The reward will be provided after the friend you have referred places an order. You can redeem these points on your cart.

This opportunity is actually available to new users, so if you have not patronized Ajio, now would be a great time to do that.

The reward for a new user actually expires seven days after the day of registration.

The reward you earn for referring a friend will be invalidated one year after you have been credited.

The Ajio platform gives you some good recommendations

After making a search about the particular product on the platform, several other related products will pop up to aid your purchase process.

These related products can help you buy in making guided decisions.

It even helps improve the shopping experience that you have as you do not have to do unnecessary searches to get what you are looking for.

The product recommendations could help you get what you are looking for in the shortest time possible.

All of these pointers and many more are the important reasons why a lot of persons find shopping from trustworthy enough.

So, if you want to do online shopping without any sort of complications, you can very easily depend on Ajio and be certain that there is no cause for alarm.

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