Kickscrew is a global platform that was founded in 2008 and deals with sneakers and apparel. They have varieties of sneakers that are authentic and accessible to customers.
The aim of the platform is to let people know that there is a pair for everyone regardless of the price, brand, style, size, and function.
It is one of the most trusted and authentic e-commerce markets that sells sneakers of a different kind and they have expanded into selling apparel and accessories.
Below are 19 interesting things you know about Kickscrew:
Who really is Kickscrew?
Kickscrew offers over 400,000 unique and gorgeous styles online and as well ships them worldwide.
They offer an exceptional and incredible shopping experience like no other by providing access to their products to customers.
They are one fastest growing direct-to-customer e-commerce markets.
Who owns Kickscrew?
Kickscrew was founded by Johnny Mak which is the CEO and Ross AdrianYip in 2008. Their vision was to create a platform that could make sneakers available and accessible to everyone.
Their goal is to build the best buying and selling experience for their customers.
Where is Kickscrew based?
Kickscrew is located in Los Angeles, California. It is started in Hong Kong.
What does Kickscrew sell?
Kickscrew sells varieties of sneakers and apparel such as; Adidas, Yeezy, Fila, Puma, Vans, Converse, Watches, Air Jordan, Nike, and many other sneaker brands.
Does Kickscrew sell original shoes?
All Kickscrew products are authentic. A label is attached to the product to prove its authenticity. All shoes sold and delivered by Kickscrew are 100% original.
They sell only original shoes from verified brand retailers and premium boutiques worldwide.
Their items usually undergo rigorous and thorough quality controls across all attributes of the item like; the box, the color, the material, the stitching, the tag, the size, and even the manufacturing quality before the shoes are shipped to customers.
All these are carried out in order to ensure the authenticity and originality of the products.
Kickscrew items are usually sold in an unworn and pristine condition, this means that whatever brand of shoe is being sold is brand new and has never been worn by anyone before.
The shoes are as good as new and they are also original products.
Is Kickscrew a reliable brand?
Of course. Kickscrew is a very reliable store.
It was listed as one of the 20 best authentic and legit tennis stores in the world by COMPLEX. It is a legit store that sells legit products.
The items are 100% real and unique as every single item goes through a rigorous process before it is being shipped out to customers.
This process is just to prove that they do not sell out fake products to people and can be relied upon especially when it comes to the authenticity of any product.
How can you contact Kickscrew?
Kickscrew is a very accessible platform, they have several forums which have made it very easy for their customers to reach them.
Their social media platforms and their websites are available and always ready to hear your complaints or help you out in any difficult moment.
You can contact Kickscrew whenever you have any problem or need to cancel your request by sending a message on the website or an email using cs@kickscrew.com
Alternatively, you can message them on Whatsapp: +852 9794 9961 or visit the Kickscrew website or Instagram – @kickscrewcom, or their Facebook page on https://www.facebook.com/kcrewcom/
Does Kickscrew have free returns?
Kickscrew offer free returns, the returns will be accepted within 7 days of the delivery granted that the product is still intact. The product must be unused, good as new, and in its original condition with the tags attached to it.
The buyer will be given a partial refund once the item is returned successfully which is the return handling fee and it is about 15% of the total transaction payment.
The buyer will be responsible for the shipping fee involved in the returns (return postage and shipping fee are not refundable). The refund will be issued back to only the original payment method.
You must ensure that you contact Kickscrew before returning any product. As soon as the return request has been accepted by the Kickscrew team and the return address is provided through an email, the customer must return the product within the period of 7 days with the return tracking number which has been provided.
Also, the return of any product will be rejected or will not be accepted if the products or the boxes are damaged or if the item is not in its original condition i.e the way it was shipped to the customer at first or even if the tags are removed.
This is because these are the criteria that guarantee the authenticity and originality of their products or items, so if a product has any fault or damage it won’t be accepted.
Does Kickscrew offer free shipping?
Kickscrew ship worldwide to countries and states where they have their stores. However, if you do not want to pay for shipping, you can as well shop for shoes that ship for free.
Using the Free shipping with Kickscrew discount code is a good way to save. To get this incredible offer, all you need to do is head to Kickscrew.com.
Then, click on the “Free Shipping” button from the homepage. Signup today for free Kickscrew shipping coupons and promo codes.
How long does the Kickscrew order take?
Orders are usually shipped via UPS, DPEX, FedEx, DHL, SpeedPost(EMS), or Air Mail, it all depends on your location.
The processing time of the order may vary as the product would need to be transferred to the central processing facility.
It would take about 5 to 10 days for your order to be processed at the central processing facilities before it can be dispatched.
Below are a few countries and their delivery time:
Australia = 3-8 business days
Brazil = 4-8 business days
France = 3-6 business days
Germany = 4-6 business days
India = 3-7 business days
Italy = 4-6 business days
Spain = 4-7 business days
United states = 2-5 business days
How can you track your Kickscrew order?
To track your order, all you need to do is log in to your account to view the latest status.
You can as well use the “Order Status link” in your order confirmation email to help you keep track of your order as it undergoes the process.
You will receive an email with the tracking details when the order is shipped to enable you to know when to expect the delivery.
You can also visit Courier’s online tracking system which may take up to 24 to 48 hours to update the shipment status after picking up the order.
Meanwhile, if you have issues with tracking your order, you can visit Kickscrew customer team service.
How can you cancel your order?
Orders placed cannot be amended but can be canceled. You can cancel your order by using the “message us” option on the Kickscrew website.
Though this cancellation request is not 100% guaranteed, there will also be a cancellation fee which is about 15% of the payment in total including shipping.
How can you purchase on the Kickscrew website?
Go to the Kickscrew homepage, select the item you would like to purchase, and place your order.
If you are finding it difficult to place your order, you can visit the Kickscrew website.
Where are Kickscrew store located?
Kickscrew ships products to over 180 countries in the world, their major customers are in Canada, China, the United States, and Australia.
Other countries where Kickscrew sends orders and delivers sneakers are; Brazil, Brunei, Guam, Denmark, Finland, France, Germany, Greece, Iceland, India, Israel, Italy, Japan, Malaysia, Mexico, Singapore, Spain, Switzerland, Thailand, Turkey United Kingdom, Hong Kong, Vietnam, Indonesia, Netherlands, Poland, Philippines, South Korea.
You can check out other countries on the Kickscrew page or use their checkout page.
Can you change your shipping address after an order has been placed?
Unfortunately, once an order has been placed, Kickscrew cannot modify your shipping address. However, you can still contact Kickscrew customer service if there was a mistake in your address.
Can you make a size exchange?
Yes. A request for size exchange can be made within the period of 7 days of the delivery date.
The reason for the exchange and the size should be stated when contacting Kickscrew customer service.
Also, the buyer is responsible for all shipping fees and other charges like Sales Tax and price differences between sizes.
Return of products will not be accepted if the products have been damaged or not in their original condition or without a tag.
Can you order more than a pair or item on Kickscrew?
Kickscrew allows for the maximum order of only a pair or just 1 unit per order. You cannot order more than one item or your order would not be valid.
Does Kickscrew collect Sales taxes and duties?
Kickscrew mostly ships to different destinations on a DDU basis which means “Delivery Duty Unpaid”.
This means that the prices which are displayed on their site are excluding all taxes and duties and customers are responsible for those charges.
The Sales Tax and VAT will be used depending on the buyer’s shipping address and not the buyer’s billing address.
These taxes will be applicable to all purchases of taxable items for applicable jurisdictions and even for current offers which are complete at a later time.
The applicable taxes may vary by jurisdiction. For the purpose of Sales Tax, some states might include shipping fees in the calculation of Sales Tax while other states might exclude the shipping fees.
For more enquires, you can contact the Kickscrew shipping info page.
Does Kickscrew offer student discount?
A student discount is a special discount that is meant for students only.
Kickscrew offers about 10% to 50% discount to students as long as you pass the student status verification.
This is done by verifying yourself as a current student. To complete this verification, you must prepare your student certification or ID.
As soon as you pass the verification, your student discount will be activated immediately. This will give you the freedom and ability to shop for whatever item you want at a discounted price using your code.
You can apply a discount to your favorite products after your verification is completed.
First, you would need to create your account and if you are already a member, you can just sign in.
Click on the student discount account to visit their student page, fill out the form required and click the button below in order to complete your student status verification.
You will receive an email letter from Kickscrew which would consist of your personal details, the student discount terms and conditions, and your code.
- Related – Is Kickscrew Legit?
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